Dear citizen,

You are welcome to BMCRI, the premier Medical Institute of India. BMCRI is committed to provide quality services and medical care to every citizen visiting to BMCRI. In line with our mandate, we, at BMCRI, strive hard to provide comprehensive, high quality tertiary care services (specialty and super-specialty services) to our users. However, there may be some deficiencies due to heavy patient load and limited resources.
This charter seeks to provide a frame work, which enables our users to know:-

1. The services available in this hospital.
   
2. The quality of services they are entitled to and the means through which complaints
   regarding denial or poor quality of services will be redressed